MMPC 08 Unit 10: System Analysis and Design

IGNOU MBA MMPC-08: Information Technology for Managers

Unit 10: System Analysis and Design

Introduction

System Analysis and Design (SAD) is a structured approach used to create effective and efficient information systems. This unit covers the methodologies, tools, techniques, and best practices for analyzing, designing, and implementing a system that meets business requirements.



1. Understanding System Analysis and Design

1.1 Definition and Importance

  • System Analysis: The process of studying a system to identify its components, interactions, and issues.
  • System Design: The process of defining the system architecture, modules, and components.
  • Importance: Ensures system efficiency, cost-effectiveness, and scalability.

1.2 Objectives of System Analysis and Design

  • To improve business processes.
  • To enhance user experience and productivity.
  • To ensure data security and integrity.
  • To develop a scalable and flexible system.

2. System Development Life Cycle (SDLC)

2.1 Phases of SDLC

  1. Planning: Define system objectives, scope, and feasibility.
  2. Analysis: Gather user requirements and study existing systems.
  3. Design: Develop data models, UI designs, and system architecture.
  4. Implementation: Code development, testing, and deployment.
  5. Maintenance: System updates, bug fixes, and enhancements.

2.2 System Development Methodologies

  • Waterfall Model: A sequential approach to system development.
  • Agile Methodology: Iterative development with continuous feedback.
  • Spiral Model: A risk-driven approach combining iterative development with risk assessment.
  • RAD (Rapid Application Development): Fast prototyping with minimal planning.

3. System Analysis Techniques

3.1 Fact-Finding Techniques

  • Interviews: Gathering user feedback and requirements.
  • Questionnaires: Collecting data from multiple stakeholders.
  • Observation: Studying user interactions with the existing system.
  • Document Review: Analyzing existing reports and workflows.

3.2 Tools for System Analysis

  • Data Flow Diagrams (DFD): Visual representation of data movement.
  • Entity-Relationship Diagrams (ERD): Defines database relationships.
  • Use Case Diagrams: Represents user interactions with the system.

4. System Design Principles

4.1 Types of System Design

  • Logical Design: Defines system functions, workflows, and processes.
  • Physical Design: Defines hardware, network, and database structure.

4.2 Design Considerations

  • Usability: User-friendly interface and navigation.
  • Security: Data encryption, access controls, and backup strategies.
  • Scalability: Ability to expand system capabilities.
  • Performance: Fast response time and efficient resource utilization.

5. Practical Applications and Experiments

5.1 Experiment: Creating a Data Flow Diagram (DFD)

Objective: Design a DFD for an online banking system.

Steps:

  1. Identify key entities (customer, bank database, transaction module).
  2. Define data flow between entities.
  3. Create a Level-0 DFD using diagramming software (e.g., Lucidchart).

5.2 Experiment: Developing a Simple Use Case Diagram

Objective: Design a Use Case Diagram for an e-commerce website.

Steps:

  1. Identify actors (customer, admin, payment system).
  2. Define interactions (browse products, make payment, manage inventory).
  3. Draw a Use Case Diagram using UML tools.

6. Assignment Questions

  1. Define System Analysis and System Design with examples.
  2. Explain the SDLC phases and their importance.
  3. Compare Waterfall and Agile methodologies in system development.
  4. What are the key components of Logical and Physical Design?
  5. Discuss the role of Data Flow Diagrams in system analysis.

7. Self-Study Questions

  1. What are the key differences between Logical and Physical Design?
  2. How does a Use Case Diagram help in system analysis?
  3. Explain the importance of system security in design.
  4. What are the challenges in system implementation?
  5. Why is user involvement critical in system development?

8. Exam Questions

Short Answer Questions:

  1. Define System Development Life Cycle (SDLC).
  2. What is the purpose of system analysis?
  3. Mention two fact-finding techniques used in system analysis.
  4. What are the key components of a DFD?
  5. Explain the significance of Use Case Diagrams in system design.

Long Answer Questions:

  1. Describe the phases of SDLC with relevant examples.
  2. Discuss the advantages and disadvantages of Agile development.
  3. Explain system design principles and considerations.
  4. How do DFDs and ERDs help in system analysis?
  5. Compare different system development methodologies and their applications.

Conclusion

System Analysis and Design is a critical process in developing efficient, user-friendly, and secure information systems. Understanding methodologies, design principles, and analytical tools helps organizations create robust IT solutions tailored to their business needs.

Here is the complete class for Unit 10: System Analysis and Design of IGNOU MBA MMPC-08. It includes theories, methodologies, design principles, experiments, assignments, self-study questions, and exam questions. Let me know if you need any modifications or additional details!

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